The Jacksonville Sheriff’s Office recorded its 12th inmate death for 2023 and the first under its new medical provider, Naphcare.
Author Archives: Nichole Manna
Nichole Manna is The Florida Trib's Senior Investigative Reporter. She has been with the organization since 2023 and has covered the criminal justice system for more than a decade.
Nichole has extensively covered conditions at the Duval County jail and in 2024 received first place from the Green Eyeshade Awards in online investigations for her reporting of medical neglect at the facility. That series of stories was recognized with awards at the local, regional and national level. She took home the first place prize for a feature story in a small newsroom from the Online Journalism Awards in 2025 for her series, ‘Cold-Blooded’, which dissected a 1993 death penalty case and questioned whether the defendant received a fair trial.
Prior to joining The Trib, Nichole was an investigative reporter at the Fort Worth Star-Telegram in Texas where she was a Livingston Award finalist for a series of stories about a neighborhood with the lowest life expectancy in the state. Her work helped get residents access to free pop-up clinics and they continue to receive help with food disparities.
She is currently working with ProPublica’s Local Reporting Network to produce an investigative project.
You can reach her at nichole@floridatrib.org.
Posted inFlorida
$6.3 million wake-up call: Judge finds former Duval jail medical provider liable for COVID-19 outbreak
State judge rules Armor Correctional Health Services liable for Duval County Jail’s 2020 COVID-19 outbreak, ordering $6.3M in damages to affected officers and spouses. This decision follows The Tributary’s reporting on the tripling of inmate deaths under Armor.
Posted inFlorida
Former Duval County jail medical provider failed to pay settlement on time, lawyer says
The Duval County jail’s former medical provider has landed itself back in court — this time for failing to pay the first sum in a wrongful-death settlement.
Posted inJail Conditions
Jacksonville lawmakers call for DOJ investigation of Duval jail conditions
Two Jacksonville legislators called on the Department of Justice to investigate Duval County’s jail after The Tributary found the death rate among inmates tripled after the jail privatized medical care.
Posted inFlorida
Jacksonville jail’s review of deaths deemed inadequate by accrediting agency
As the Jacksonville Sheriff’s Office dealt with a surge of jail deaths, its own review of those deaths were “minimal”, failed to meet national standards and took too long, a national accrediting agency told the department in March.
Posted inJail Conditions
Duval judge to council: ‘We are an incident away from a federal court order’
The judge told a city councilman the office was “an incident away from a federal court order.”
Posted inFlorida
Jacksonville Sheriff’s Office announces 11th jail death this year
So far this year, 11 people have died in Duval County jail, marking the fourth year in a row the Jacksonville Sheriff’s Office has seen double-digit deaths at the jail under a private medical provider.
Posted inFlorida
Jacksonville jail records tenth death for the year, continuing surge under private medical provider
Of the 10 deaths, causes are known for two, according to autopsies from the Medical Examiner’s Office. A 35-year-old man died by suicide in March and a 66-year-old man died from complications of tuberculosis.
Posted inFlorida
Jacksonville Sheriff’s Office lists contract violations by jail health care provider
The Jacksonville Sheriff’s Office cited a slew of contract violations by Armor Correctional Health Services as a reason for canceling its second contract with the company years before it was set to expire.
Posted inFlorida
National accrediting agency put Duval jail on probation, records show
A key national accrediting agency warned the Jacksonville Sheriff’s Office three months ago that its medical care was deficient and placed its jail on probation in April, according to records obtained by The Tributary.